Best Practices for Responding to Online Hotel Reviews
When booking a getaway or business trip, travelers always consider the voices of their peers when selecting where to rest their head each night.
November 7, 2017
When booking a getaway or business trip, travelers always consider the voices of their peers when selecting where to rest their head each night.
Imagine this: your hotel’s social media accounts are growing quickly and you’re producing interesting, creative content that users are engaging with. Then, one morning as
Over the years, managing your hotel’s reputation has become more complex than just reviewing guest comment cards or speaking to guests directly.
TripAdvisor’s newest feature, Questions & Answers, is a trip-planning tool that offers an easy way for your hotel to interact with potential guests.
In an increasingly technologically savvy world, it has become second nature for both business and leisure travelers to turn to the internet to research for
Google Alerts is a free tool that every hotel should be using to manage their online reputation and monitor the web presence of competitors at
When it comes to your hotel’s online reputation management, think of the internet as high school and you’re trying to win the popularity contest. With
As a hotel internet marketing guy, I get asked this question by hoteliers all the time: “What can I do to improve my hotel’s ranking
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